Lifetime on the cover and the structure.
"We have a lifetime warranty on our cover. We have a lifetime warranty on our entire structure. We're the only company that does that." Moving parts get 2-year parts and labour, built on high-end Gecko components.
Coverage you can read without a magnifying glass.
Structure warranty
The strength is in the shell: one rotationally-molded HDPE unibody, no seams to split. The structure carries a lifetime warranty. We're the only company that does that.
Hard cover warranty
Solid and non-porous, so bacteria can't grow on it. The cover carries the same lifetime warranty as the structure, the only company that backs both.
Moving parts
Moving components, jets, pump, and the rest, are covered 2 years, parts and labour. Built on high-end Gecko parts with a low failure rate.
Two ways we back the tub.
Lifetime, cover and structure.
The hard cover and the entire structure of the spa are covered for life. The strength is in the one-piece HDPE shell, so there are no seams to split or crack. As we put it: "We have a lifetime warranty on our cover. We have a lifetime warranty on our entire structure. We're the only company that does that."
2 years, moving parts.
The moving components, jets, pump, and the rest of the working equipment, are covered for 2 years, parts and labour. We build on high-end Gecko parts, which carry a low failure rate.
| What | Coverage |
|---|---|
| HDPE structure | Lifetime |
| Hard cover | Lifetime |
| Jets & pump | 2 years, parts & labour |
| Equipment platform | High-end Gecko |
| Failure rate | Low, by design |
"We have a lifetime warranty on our cover. A lifetime warranty on our entire structure. We're the only company that does that."
We're here to help.
Have questions about our warranty coverage? Contact us and we'll walk you through everything.