What people ask before they buy.

About 36 hours from filling to your first soak on 110V (about 16 hours on 220V). That's heat-up time, not delivery speed, once the tub is on its spot, you fill it, plug it in, let it warm, and you're in. Delivery itself is a scheduled, paid service we coordinate with you, not a same-day drop-off.

Not to start. Every standard Eco Spa is 110/220 convertible, it comes wired for both, with its own GFCI right on the cord. (The E6 Deluxe is the exception — it runs on 220V, hardwired.) On 110V you fill it, plug it into a standard wall outlet, and run it day one with no electrician. It draws a max of about 12 amps that way.

Switch to 220V whenever you want and you get the full 4kW heater, so you can run the heater and jets at the same time. You don't choose up front and no parts get changed, you can switch back and forth anytime. Wiring a 220V circuit is the only step that needs a licensed electrician, and that's optional.

No. Because of the unibody build, an Eco Spa sits on any flat surface, a deck, crushed gravel, paving stones, whatever you've got. You do not need the five-inch concrete pad most hot tubs require. For a deck, just make sure it's built to carry a full tub of water and people. If you're not sure, send us the dimensions and we'll take a look before delivery day.

Yes, year-round across the Prairies. The tub arrives empty, so cold weather isn't a problem for delivery. Once it's set, filled, and plugged in, count on roughly 36 hours to heat up to your first soak on 110V, or about 16 hours on 220V.

A flat spot for the tub and a clear path to get it there. The surface can be a deck, crushed gravel, or paving stones, no concrete pad needed. On 110V you only need a standard wall outlet, so most people are ready day one. If you want it hardwired for 220V, have an electrician run the circuit first. We'll confirm the details when we schedule delivery.

All-in, power, chemicals, and filters together, most owners land between $10 and $60 a month depending on the model. The smaller tubs sit at the low end; the largest model, the E6, runs about $25–$60. The range depends on usage, your province, and whether you run it on 110V or 220V.

We put a power meter on our largest model, the E6: "just over a dollar a day in winter, 60–70¢ in summer… about $25 a month." The R-40 cover with Power Clamps is why it's that low, about 70% of a hot tub's heat escapes through the top, and we seal that down to almost nothing.

About 36 hours from a cold fill to your first soak on 110V, or roughly 16 hours on 220V with the full 4kW heater. Either way, fill it, plug it in, and let it come up to temperature.

That's exactly what it's built for. The R-40 top, R-30 Ecobat body wrap, and 2″ air-chambered bottom hold heat through deep cold, and the cover seals so well that snow just piles on top instead of melting off. It performs in winter better than any other tub we've put in the field.

About a tablespoon of chlorine every one to two weeks, depending on how often you use it, that's most of the routine. All in, we put maybe two to three minutes a month into the biggest tub we make.

The work is low because of what's built in: two big filters giving 100 feet of filtration, plus a non-porous shell bacteria can't grip. Add the optional Ecozone ozone upgrade and it knocks down the vast majority of bacteria on its own, so you need very few chemicals. To be clear, we don't recommend running zero chemicals, a small amount of chlorine is still part of it.

Roughly every 10 months to a year. The HDPE shell is non-porous and the filtration keeps the water clean, so it lasts far longer than a typical tub before the dissolved solids build up enough to warrant a change. When you do change it, there's no draining and scrubbing the walls like acrylic, just spray the sides down with vinegar and water and refill.

Two reasons: the material and the technology inside it. Bacteria doesn't grow easily on high-density polyethylene, so the only thing in your water is what you bring into it. And the overkill filtration plus the optional Ecozone ozone do most of the cleaning automatically, which is why the chemical dose and the time you spend stay so low.

High-density polyethylene, a tough, non-porous material that bacteria can't grow on. The whole shell is molded as one piece (unibody), so there are no seams or crevices: nowhere for bacteria to grip, nowhere for heat to leak, and no way for rodents to get inside.

The industry standard is acrylic with a foam backing, which crazes (hairline cracks) under UV and thermal cycling over time. HDPE doesn't, which is why we can put a lifetime warranty on the structure. Full breakdown here →

Lifetime warranty on the cover and on the entire structure, and as we put it, "we're the only company that does that." The strength is in the one-piece HDPE shell, which is why we can stand behind it for life. The moving parts, jets, pump, and the rest, carry 2 years parts and labour on high-end Gecko components, which fail rarely. Full warranty terms →

About 70% of a hot tub's heat escapes through the top, so the cover is where efficiency is won or lost. Ours is rated R-40 and uses Power Clamps that compress a seal all the way around when you close it, we're not just relying on gravity like a standard lid. That's what locks the heat in and keeps the running cost low. It's also easy to live with: snow just piles on top and slides off when you open it, so there's no shoveling. And it's covered for life. More on the cover →

Yes. We're at trade shows across the Prairies, and a member of our team will demo a model with you, not a sales rep reading a spec sheet. Find us at a show →

The tub ships with the R-40 hard cover and Power Clamps and two filters (100 ft of filtration) built in. Ecozone ozone is an optional upgrade, priced on quote and often included as a bonus on show deals; delivery is a separate paid service. We'll lay out exactly what's covered when you get in touch. Pricing isn't posted on the site; reach out for a quote on the model you're considering and we'll give you the real number.

Yes, we work with third-party financing partners. Ask about it when you request a quote and we'll walk you through the options.

A member of our team gets back to you, and you talk to the people who'll actually deliver your tub, so you can sort out your site, your model, and whether you'll run it on 110V or 220V right away. If you're not ready to buy yet, that's fine. No pressure, we'd rather you get the right tub when you're ready than the wrong one this week.